Return Policy and use:
Tea Cakes
For best quality, keep tea cakes sealed in their original packaging and store in a cool, dry place. Enjoy within 7–9 days of receiving your order. Tea cakes may also be frozen in an airtight container for longer storage.
Loose-Leaf Tea
Store tightly sealed in a cool, dry place away from direct sunlight, moisture and strong odors.
Freshly Brewed Tea
Keep refrigerated and enjoy chilled. Local pickup only — brewed tea cannot be shipped.
Shipping & Pickup
Shippable products may be selected for shipping or local pickup at checkout. Please make sure your shipping address is correct before submitting your order. Freshly brewed teas and other pickup-only items must be collected during the selected pickup window.
Returns & Refunds
Because our products are food items, all sales are final and we cannot accept returns or exchanges. If your order arrives damaged, incorrect or has a quality issue, please contact Sip & Spill Tea Co. as soon as possible with your order information and photos so we can review the issue and make it right when appropriate.
Tea Cake Cottage Food Notice
Tea cakes are prepared in a home kitchen and are not produced in a licensed or regulated facility.
That can be your standard product-policy section, and then we can shorten it for individual products so customers don’t have to read information that doesn’t apply to what they’re buying.
